The consultants were hired to improve BOBS's internal environmental and operational structure and processes. The first firm that BOBS engaged for the job started work in December 2004 and submitted a final report in February 2005. "Unfortunately the quality of the report was not up to the expected standard and it was returned for improvement," said Nkate. The report was resubmitted in May 2005 but BOBS found that it was lacking in job profiles. In October it became clear that the consultant was unable to deliver the expected results and the contract was terminated without paying for the unfinished work.

Thereafter another consultant was engaged to complete the job profiles. A third consultant was engaged in November to evaluate the job profiles in accordance with the Hay Job Evaluation System, which requires quality assurance to be certified. "Since the third consultant could not certify the quality of his or her own work, a fourth consultant was engaged in December to certify quality assurance of the evaluation that the third consultant had done," Nkate said. Ngwaketse West MP Mephato Reatile told Parliament that the recommendations of the four consultancies were not implemented. He wanted to know the purposes of these exercises that have drained the taxpayer's, money. "It is wrong and unfortunate for the honourable member to have concluded that the restructuring of BOBS wasted taxpayer's money without having all the facts to support his conclusion," Nkate replied. He said that the board has approved the recommendations on organisational structure, the four-year manpower plan and position matching. The Standards Council will consider the remaining two recommendations on salary structure and fixed term contract employment.

Meanwhile, the Assistant Minister of Local Government, Ambrose Masalila denied knowledge of inconsistencies in the promotion of officers in the Unified Local Government Service particularly nurses. He said that officers are promoted according to satisfactory performance, qualifications, and experience and to some extent seniority. However, Masalila indicated that he is willing to conduct investigations if there is sufficient proof of malpractices in the promotion of officers.

Masalila was answering a question from the MP for Mogoditshane, Patrick Masimolole who wanted to know if the minister is aware that there is inconsistency in the promotion of officers in the Unified Local Government Service, particularly nurses. Masimolole also wanted to know if the minister would be willing to investigate cases where junior nursing officers have superseded senior ones who have better qualifications and more experience.